Frequently Asked Questions (FAQ)

​

How can I pay?

​

Our website accepts Visa, Mastercard, AMEX, Discover and Paypal. 
 

What will my credit card statement say?

​

Kinzee & Co., Ltd a/k/a Rebel Mode Luxe will appear on your statement.
 

I'm a first time online shopper, is it safe?

​

You have nothing to be worried about! We use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
 

Do you have a store?

​

As of today no. But, we are working extremely hard to open a brick store in the near future. For now you can enjoy 24 hour shopping at https://kinzeeus.com
 

I have a question about my order – who do I contact?

​

Please email us at info@kinzeeus.com. We will try our best to respond to you within 24-48 hours.

 

I need my stuff – where's my order?

​

If you haven't received a confirmation email with your tracking number, please contact us via email  info@kinzeeus.com and we will research your order.

​

How do I track my order?

​

Check your email, you will find details about your order there.

​

​